GDN - PPP Connection Frequently Asked Questions (FAQ)

PPP Connection FAQ
1. How do I configure my mail reader to read my GDN mail? 2. I get an "envelop" error when I try to receive my mail. What's wrong?? 3. I would like to add an additional mailbox to my Internet account. How can I do this? 4. If I cancel my GDN account, can I have a .forward point to my new email address? 5. How do I configure my news reader to get Usenet News from GDN? 6. I tried to connect to GDN's news server and the connection was refused. Why? 7. I want to put up a homepage. How do I go about this? 8. I have a homepage and I want to use some CGI scripts. What do I have to do? 9. Is there an easier way to log into my shell account to replace my web page files? 10. Why do I get "DNS Failures" sometimes trying to reach a specific homepage? 11. I get this error "The computer you're dialing into cannot establish a Dial-Up Networking connection. Check your password, and try again." What is the problem?
1. How do I configure my mail reader to read my GDN mail? It depends on the mail program that you use. Here are the generic mail settings: SMTP Server: mail.gdn.net POP3 Server: mail.gdn.net Note: Eudora needs the information for your POP account. This is your username@gdn.net (enter your own username). 2. I get an "envelop" error when I try to receive my mail. What's wrong?? Envelop errors occur when a mail message is corrupted or truncated so these errors must be resolved by a GDN technician. We look for these messages from time to time, but you may want to e-mail support@gdn.net and notify them. 3. I would like to add an additional mailbox to my Internet account. How can I do this? GDN offers additional mailboxes at $5.00/mo. Please contact us via e-mail at sales@gdn.net or you can call GDN Sales at (352)371-8401. 4. If I cancel my GDN account, can I have a .forward point to my new email address? A .forward file would not work since canceled accounts are deleted off of the GDN Server. 5. How do I configure my news reader to get Usenet News from GDN? It depends on the news program that you are using. Within the program's configuration, set the NNTP server to: news.gdn.net 6. I tried to connect to GDN's news server and the connection was refused. Why? If you are trying to connect to the news server from your GDN account and were refused, there may be a problem with the news server or the load may be high. 7. I want to put up a homepage. How do I go about this? First you will need to make sure you currently have a GDN Full Internet Account. This account comes with storage space you need to make the page accessible to others. There are some very good information on HTML at www.yahoo.com. 8. I have a homepage and I want to use some CGI scripts. What do I have to do? You need to e-mail admin@gdn.net to get permission to run CGI scripts. The CGI scripts you want to use will need to be submitted for review before they are put online. 9. Is there an easier way to log into my shell account to replace my web page files? You can ftp into your home directory by ftping to slave.gdn.net and logging in with your username and password. If you are replacing a file with the same name you will not need to change the file's permissions. A telnet application is also helpful to have so that you can log into your shell without terminating your PPP connection. or Telnet to slave.xplay.net then input your username, and password 10. Why do I get "DNS Failures" sometimes trying to reach a specific homepage? "DNS" stands for "Domain Name System" and it is similar to a large phone book or dictionary. Each time you type in a web address the system consults the DNS and tries to obtain the associated IP address. If it can't find an entry for the URL it assumes it doesn't exist and returns an error message. When you receive such an error, double check the spelling. If it's correct then there may be a problem with the remote server. You may also want to make sure that your connection configuration is correct: GDN's Primary DNS is 63.97.188.4 - if your OS (Windows 95/98) supports server-assigned name server addresses, please use that function. If the problem persists call Technical Support. 11. I get this error "The computer you're dialing into cannot establish a Dial-Up Networking connection. Check your password, and then try again." What is the problem? This is a common Windows 95 problem. The main cause is a incorrect USERNAME, or PASSWORD was entered. Make sure that you have CAPS LOCK off. Unix is case sensitive so anything capitalized in your USERNAME is wrong, and anything that isn't supposed to be capitalized in your PASSWORD is incorrect also. This makes the GDN Server reject you at login. Another problem that causes this is any SPACES that you put before or after your USERNAME, and PASSWORD. This also makes the login invalid. So when entering in your username, and password take your time.

PPP Connection FAQ